Vienna’s MA35 is a well-known office for immigrants in Austria, particularly those who live in the capital. It has received plenty of criticism for long delays, mistakes and even mistreatment of those seeking services from renewing a visa to applying for Austrian citizenship.
Yet, it is an integral part of life for immigrants and their family members, as the office is responsible for residence permits (from visas to the Anmeldebescheiningung for EU citizens), naturalisation applications and more. In short: there is no escaping it.
So, we want to hear from you: What has been your experience and importantly do you have any advice for others?