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EXPLAINED: How to claim your €150 energy discount in Austria

Austria is sending out "energy vouchers" to some four million households, in an effort to cushion rising living costs in the country.

EXPLAINED: How to claim your €150 energy discount in Austria
Energy prices and cost of living are increasing in Austria as the government looks for ways to cushion the effects for the population. Pictured is a powerline. Photo by Fré Sonneveld on Unsplash

By the end of May, around four million households in Austria will receive a voucher worth € 150 to discount their energy bills. 

The one-off payment is part of a larger package by the federal government to assist residents as the country faces soaring energy prices and increasing inflation, as reported. 

Around one million vouchers will be sent each week, and each primary residence should receive a voucher by post by the end of May.

The bonus is directly connected to the electricity supplier. It can be redeemed by single-person households with an annual income of up to € 55,000 or residences with more people and up to € 110,000 yearly income.

voucher for energy costs in austria

The website to redeem the energy voucher can also be found in English.

How do I redeem the voucher?

The € 150 discount voucher will be mailed to households and can be redeemed online. People entitled to the discount can scan the QR code on the voucher or go to the official government page, which also has an English version.

READ ALSO: Is Austria set for a gas price hike – and what can you do to avoid it?

You are then prompted to enter the data of the energy customer and asked to keep the voucher number and check number so you can check the status of the application.  

According to the official page, consumers should receive a credit worth €150 with their energy provider’s annual or final invoice. 

The voucher can also be redeemed by post. You need to confirm your main residence, that you do not go over the income limit (for a single-person household, the limit corresponds to a monthly gross salary of about €5,670 for employees, double that for multi-person homes).

You should also specify your electricity supplier, note down your voucher number and your check digit and complete the fields in the voucher. Finally, you can then send the return envelope back by post.

The voucher must be redeemed, either electronically or by mail, at least until October 31st. 

Who can redeem the voucher?

Every registered person registered in the central office (Zentralen Medleregister) with a primary residence in Austria will receive a voucher by mail, but not everyone can redeem it.

According to the federal government, people must have had their main residence at the registered address for at least one day from March 15th 2022, to June 30th of the same year. 

READ ALSO: EXPLAINED: Why are fuel prices increasing faster in Austria than elsewhere in the EU?

Additionally, the person who redeems needs to be the paying customer of an energy supplier, so if you have moved abroad and no longer have a contract, you can no longer use the voucher and not go over the income limits. 

People can only redeem one voucher, so if you moved your main residence within this period and received two vouchers, only one can be used. 

What if I haven’t received my voucher?

The government intends to send the vouchers by post until the end of May. Still, it alerts that if you haven’t received one by July 2022, you can use the website to check what happened or call 050 233 798 and request a voucher until August 31st. 

READ ALSO: Will inflation force tax changes in Austria from 2023?

What if the € 150 is higher than the amount due in the electricity bill?

In that case, according to the federal government, the excess amount will be credited by the electricity supplier for later invoices. 

Useful vocabulary

Voucher – Gutschein

Electricity supplier – Stromlieferant

Main place of residence – Hauptwohnsitz

Income Limitation – Einkunftsgrenze

Payslip – Lohnzettel

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MONEY

EXPLAINED: Everything you need to know about Austria’s climate bonus payment

Residents in Austria will receive up to €200 to compensate for the increase in energy and fuel prices created by the eco-social tax reform. Here's what you need to know.

EXPLAINED: Everything you need to know about Austria's climate bonus payment

The climate bonus, or Klimabonus in German, is an essential part of Austria’s eco-tax reform, a larger project with several measures to incentivise environmental choices such as riding the public transport.

The bonus would offset some of the costs brought by a new CO2 tax in Austria.

READ ALSO: Austrian government unveils ‘eco’ tax reform

“With the Klimabonus, we ensure that climate-friendly behaviour is rewarded and the people in our country are relieved. If you take good care of the climate, you pay less CO2 tax and end up having more of this money left”, Climate Minister Leonore Gewessler (Greens) said on Twitter.

The Austrian government plans to set up a web site with more information on the bonus in June. Until then, here is what you need to know about the new compensation and how to get it.

Who is entitled to the payment?

Anyone who has had their primary residence in Austria for at least 183 days will be entitled to the bonus. Children are also entitled, but if they are younger than 18 years old, they will receive 50 per cent of the respective amount of the climate bonus.

READ ALSO: EXPLAINED: How to get your €500 Kurzarbeit bonus in Austria

“This is the first time that all people, regardless of age, place of residence, regardless of employment or pension or training status, have received a federal payment,” said Gewessler on Friday in the Ö1 broadcast.

What is this ‘respective amount’?

Not everyone will receive the same amount of money. The value changes depending on where the recipient lives and what is the offer of public transport there. Viennese, then, will receive the lowest amount of money: a one-off € 100 payment.

READ ALSO: EXPLAINED: How to claim your €200 voucher for electronics repair in Austria

There are four levels of payment depending on the municipality: €100 for urban centres with the highest-ranking development (which is only Vienna), €233 for urban centres with good development of public transport, €167 in centres and surrounding areas with good basic development of the public system, and € 200 for rural municipalities.

If you live in Austria’s second-largest city, Graz, you fall into the second category and should expect a €133 bonus.

Some exceptions to the geographical rule apply, so people with disabilities who cannot use public transport will receive the total climate bonus (€200) regardless of where they live.

The Federal Government had already stated it estimated that a third of Austria’s population would receive the highest bonus.

How to get the bonus?

The payment is pretty straightforward; there is no need to apply for it, and it will be done directly into your bank account, just make sure that you have it up to date on the FinanzOnline website – the final date to do so is June 30th.

Those who receive a pension and other benefits will receive the bonus in that same bank account.

READ ALSO: EXPLAINED: How freelancers in Austria can pay four times less in social insurance

It is worth mentioning that the bank account doesn’t necessarily need to be from an Austrian bank.

People who don’t have a registered bank account will receive a letter with a voucher that can be redeemed in shops or exchanged for cash at a bank, Gewessler said.

According to the Ministry, payments should start at the beginning of October, and those receiving a transfer will not have to wait for long to see the money in their bank accounts. However, people receiving letters with the vouchers could have to wait a few weeks.

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