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Six tourist scams to be aware of in Austria

Planning a visit to Austria? While the Alpine nation is one of the world's safest, there are a few things to be aware of.

Pickpockets can be a problem in Austria. Image: Pixabay
Pickpockets can be a problem in Austria. Image: Pixabay

Austria is a safe country for tourists and residents alike. Fortunately, serious crime is rare and the following are very much an exception rather than the rule. 

However, it always a good advice for a visitor to any foreign country to stay alert, be cautious, and not fall prey to tricksters out to get your money.

Many of these scams are not typically Austrian. In fact you’ll likely encounter them in many countries and many big cities, but could encounter them while visiting Austria so it’s worth being aware. 

One thing to remember is that these scams are very much targeted at tourists, which means you are likely to encounter them in locations popular with tourists – real or online.

Scams which you might see elsewhere – such as dodgy taxi meters, fake tourist prices at restaurants or fake tour guides – are not common in Austria, but are still worth looking out for. 

If you’re visiting a popular tourist site or trying to scout accommodation online, best to be on your toes. If you see something fishy, call the police on 133. 

Have we missed one? Get in touch at [email protected]

Rental scam

If you opt to rent a flat or holiday apartment rather than stay in a hotel, keep in mind that not all advertisements you see online are legitimate.

These false ads invariably feature photos of beautiful properties for prices that are totally incompatible with reality — for instance, a fully furnished large studio in the centre of Vienna or Innsbruck at rock bottom prices. 

How do you know such offers are scams? Usually if it seems too good to be true, then it is. 

But there are a few other telltale signs. 

One example is if the landlord tells you he or she will send the key by mail — after you pay one month’s rent in advance.

Another is to ask for specific personal details, like a copy of your passport, before you visit the apartment. 

In order to avoid this, try and book through reputable sites – although this is no guarantee, as scammers can find there way to AirBnb and other well-known accommodation companies. 

For an extensive summary of some of the scams to watch out for in Austria, check out the following link. 

EXPLAINED: Five common apartment scams in Austria

‘Deaf’ people asking for money

If you sit in an outdoor café and a person carrying a little sign approaches you asking for money, beware.

The sign says (often in several languages) that the person is deaf and asks for a donation for the organisation helping people with hearing impairments.

You can be sure this is a scam. How? 

Generally, most charities and advocacy groups do not collect cash then and there.

Instead, they’ll ask for your contact details and want you to make a regular contribution, so be wary. If you are unsure, don’t hesitate to ask for ID. 

Fake ticket checkers or police

If you’re in a different country, being approached by a person in an official capacity can put you at ease – which is why scams of this nature can be effective.

Austria’s Ministry of the Interior has warned of people dressed as police officers targeting tourists, particularly tourists of Asian appearance. Russian and American tourists have also been targeted, with the US Embassy in Austria issuing similar warnings

One scam reported in Vienna involves people dressed as police officers with fake identification approaching tourists and asking for their ID. When the tourists handed over their wallets, they were later returned with the cash taken. 

Similar scams can be carried out by people pretending to check your train tickets. 

As many Austrian train stations do not have barriers, your ticket will be checked by an official ticket checker roaming the train. 

Always ask to see official ID and never hand over anything without being sure. 

READ MORE: What you need to know about Austria’s ‘fake cop’ scam

The ‘bonneteau’ game scam

This particular scam used to be widespread in many parts of Europe but is now outlawed.

However, you could still come across it somewhere in the dark corners of Austrian tourist sites, as scammers will hide away from authorities. 

A person will invite you to play a game where a small ball is moved under three cups; you must place a bet (starting at 100 euros!) and guess under which cup the ball is hidden.

This is akin to throwing your money out the window because you will never win — but lose plenty if you are drawn into this scam.

If the person 'winning' looks like the dealer, there's a good chance you're witnessing a scam.

If the person ‘winning’ looks like the brother of the dealer, you’re probably witnessing a scam.

‘Free stuff’ scam

Say you are walking down a street and someone approaches you and offers you a something for free. It could be a flower, a ‘friendship bracelet’, or anything else. The moment you take it, the person demands money and causes a scandal if you refuse to pay.

READ MORE: How to avoid rental scams in Austria

These people could be disguised as Buddhist monks or other trustworthy figures, but don’t accept anything from anybody you don’t know.

If this does happen to you and the person threatens you when you refuse to pay, just walk away. The law is on your side, not theirs.

Never accept ‘freebies’ from anyone. Photo: Photo by Zoe Schaeffer on Unsplash

Pickpockets and distraction techniques

These people ply their trade in crowded tourist spots, so be careful about how you carry your belongings.

They are much more sophisticated than pickpockets of yore who merely slid their hand in a back pocket of your pants and took your wallet. 

These days, they are more likely to operate in gangs or at least teams of two — one person will distract you (by bumping into you, for example, or by telling you that you have something like bird poo on your shirt) while the other will cut the strap of your bag and run away or simply take your phone or wallet. 

Another scam involves pressing up close to you and ‘dancing’ with you, while removing valuables from your bag or pocket. 

Perhaps the most common trick combines the fake charity scams listed above with pickpocketing. It is particularly effective for people sitting at cafes or bars who have their phone or wallet sitting on the table. 

Scammers will carry a clipboard or pretend to sell/donate magazines. 

They’ll walk over to where you are sitting and hold the clipboard over it, asking you to donate or sign a petition. This will obscure your view of your valuables, which they will pocket. 

To avoid these scams, act like a local. Walk briskly through crowded places and carry only the basic necessities with you, leaving valuables in your hotel room. And never put your phone, wallet or other valuables on a bar or table. 

READ MORE: Austrian police warn of fake DHL text message scam

Other than all of the above, enjoy your holiday!

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LATEST: What are Austria’s current Covid-19 rules?

Travellers entering the country no longer need to show proof of vaccination or a negative test, but masks are still mandatory in some places.

LATEST: What are Austria's current Covid-19 rules?

From Monday, May 16th, travellers coming into Austria no longer need to present proof that they have either been vaccinated against Covid-19, have tested negative for the disease, or recently recovered from it.

Previously, the so-called 3G rules were in place for all people coming into Austria, with very few exceptions.

The government over the weekend dropped the requirements just ahead of warmer months, stating that the epidemiological situation no longer justified them.

On Sunday, 15th, Austria reported 3,777 new coronavirus cases after just under 110,000 PCR tests were taken. In total, 807 people are currently hospitalised with the disease, and 62 are in intensive care units. Since the beginning of the pandemic, 18,303 people have died from Covid-19 in Austria.

Despite dropping the entry requirements, the federal government reiterated that the rules could change, mainly if a variant of concern is found.

READ ALSO: Austria extends Covid regulations as experts warn of autumn resurgence

Domestically, Austria still has a few coronavirus restrictions in place, including an FFP2 mask mandate in some areas.

These are the latest rules you need to be aware of:

FFP2 mask mandate

The obligation to wear an FFP2 mask only applies in enclosed spaces of hospitals, elderly and nursing homes, public transport (including stops and stations), taxis, customer areas of vital trade, such as supermarkets, and administrative buildings.

The mask mandate is no longer in place for enclosed places like gyms, restaurants and bars, and cultural establishments, but masks are still recommended.

READ ALSO: Tourists: What to do if you test positive for Covid in Austria

Isolation after a positive test

After the fifth day of isolation and at least 48 hours without symptoms, you can end quarantine for mild or asymptomatic cases.

However, there is a “traffic restriction” for another five days, with a mask mandate and no entry permitted in gastronomy venues, health and care homes, and events during this period.

READ ALSO: Covid face mask rule on flights in Europe set to be eased

In order to obtain an early lifting of the restrictions, a free PCR test can be carried out. If the test is negative or with a CT value (short for Cycle Threshold and is the gold standard for detecting Covid-19) above 30, the isolation can be lifted.

If the value is below 30, then you must remain in isolation.

Vienna doesn’t follow the ‘traffic restriction’, so the only way to end the 10-day isolation is with a PCR test (negative or CT value below 30) after two symptom-free days.

You can find more information on federal restrictions on the government website here.

The 3G rule

A 3G rule (proof that a person has either been vaccinated against Covid-19, recently recovered from the disease or has a negative test) is generally only needed for visitors, employees and service providers in hospitals and care homes.

READ ALSO: Ba.4 and Ba.5 Covid variants detected in Austria: What you need to know

In Vienna, on the other hand, the rules are stricter.

Visitors and workers need to have the 3G proof plus a negative PCR test. However, the city has dropped 2G rules for gastronomy and nightclubs – the only places where it was still required to show proof of vaccination or recovery.