Vienna: How tourists, visitors (and residents) can get free Covid tests

Austria has changed its testing policy, but tourists, visitors (and residents) can still easily access free Covid tests. Here's a step-by-step guide to registering for the free tests.

Vienna: How tourists, visitors (and residents) can get free Covid tests
From April, Covid-19 tests will be limited in Austria, but tourists and non-residents can still access them. REUTERS/Stephane Mahe

From April, free Covid-19 tests are no longer unlimited in Austria, and people will be limited to five PCR and five antigen tests a month. There has been a lot of confusion about how the government will keep track of the number of tests and whether or not non-residents could still access them.

Austrian capital Vienna has confirmed it will continue offering several testing options, including the home PCR tests known as Alles Gurgelt and test streets and boxes throughout the city. Tourists can access all these options – there is no need to show proof of residence or a social security number.

Alles Gurgelt

One of the easiest ways to get a Covid PCR test, especially if you don’t speak German, is using the Alles Gurgelt offer. For this, you need to sign up to the website, which is also available for Upper Austria. 

When you click “jetzt registrieren“, you are taken to the partner company website. There are several languages to pick from, including English, Spanish, Italian, Turkish, Portuguese, and Romanian.

READ ALSO: Easter holidays: What to expect if you are coming to Austria

From there, you provide your name, email a new password to create a new user. Then, as you are testing privately and not through a school or company, it’s time to fill out some personal data, including telephone and address.

The website also asks for a social security number but already has some info: “You will find your social security number on your e-card. Citizens of other countries enter the digits 0000 together with their date of birth”, so tourists and non-residents can quickly sign up as well.

People who have already taken the tests before will notice that a new page shows up, where you can choose whether to start a new test or pick up the kits. Tourists and visitors are also entitled to five tests a month.

The five-a-month limit

There was a lot of confusion about how the limit would be measured. Would it be how many tests you can pick up a month? Or how many you can submit? Turns out, it’s both.

Users get a new pickup code every month and are entitled to get five test kits. If they choose to start a new test, they will also see how many they have already taken of the “five monthly free tests based on the regulation of the Ministry of Health”.

READ ALSO: Travel: What are Austria’s current entry and Covid rules?

However, there are many exceptions and several different possibilities that won’t count towards the monthly quota. 

Users are prompted with the question “why do you want to do a PCR test?” and the five free tests is only one of the possibilities. 

One of the listed reasons is “official testing”, and people can check if they have symptoms, if they need to test themselves to leave quarantine, if they are a contact person, or if the antigen test was positive.

These options will give them a free PCR test that won’t count towards the five-a-month limit.

But that’s not all. Users can also select “I have the following reason for doing the test”, which will extend different reasons to get “extra” free tests. These include “I am visiting someone in a hospital/rehabilitation institution, residential care facility/disable care facility”, for example. 

You can also get free unlimited tests if you work at residential care facilities, hospitals, schools, daycare centres, or if you are a student. 

Some bugs and problems

While testing, we found that the system is not perfect. 

You can’t use your ‘old’ test kits if you choose to take a test that will be counted as one of the five monthly ones. The system will say that you have no tests available. 

READ ALSO: Austria: I’ve stashed away Covid tests. Can I use them from April?

However, you can move forward if you choose any other option. 

This will mean that tourists will have to first pick up new test kits and not use the five-free tests quota before starting a new test. 

You can pick up the kits at any BIPA outlet in Vienna – and you can drop off your tests at any REWE outlet in the city (BILLA, BILLA PLUS, BIPA, and PENNY), but also several ÖBB train stations – Wien Hauptbahnhof/Vienna Central Station, Wien Meidling, as well as at the petrol station shops of BP, JET, SHELL, ENI & OMV).

You will receive your result via email within 24 hours if you hand in your sample before 9 a.m. The samples are picked up at the REWE outlets twice a day (between 9 a.m. and noon and between 2 and 5 p.m.).

The test streets and testing boxes

Another option in Vienna is the testing streets and boxes – a good choice if you don’t have the time to pick up a new kit, or don’t want to go to the trouble of taking the test at home, filming yourself and then dropping out the test. 

The streets and boxes work the same way as before. The City Hall confirmed that all of them will remain working “for the time being”. 

Here you can find a list of all the testing centres in Vienna. Registering a new user is very simple, but it is in German. The forms are pretty straightforward, though, and they will ask for information such as name and date of birth. 

READ ALSO: Reader question: What are Vienna’s new Covid measures?

A social security number (Sozialversicherungsnummer) will also be asked, but you can check a box stating if you don’t have any (Keine Sozialversicherungsnummer vorhanden). 

After the registration, you will get a personal QR code that needs to be shown before your test appointment. Then, you can choose one of the several streets and boxes to schedule your test.

All you need to take, according to the official website, is an official picture ID (a passport, for example), the QR code (printed or on your phone), the confirmation of the appointment (also printed or on your phone), and an FFP2 mask. 

They also ask you to take your e-card if you have one, but it’s not mandatory, so tourists and non-residents can easily take the tests.

There was no mention of reasons to take the test or the five-a-month limit during the entire process, so it is still unclear how they will control the limited tests of people going to centres, streets and boxes.

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LATEST: What are Austria’s current Covid-19 rules?

Travellers entering the country no longer need to show proof of vaccination or a negative test, but masks are still mandatory in some places.

LATEST: What are Austria's current Covid-19 rules?

From Monday, May 16th, travellers coming into Austria no longer need to present proof that they have either been vaccinated against Covid-19, have tested negative for the disease, or recently recovered from it.

Previously, the so-called 3G rules were in place for all people coming into Austria, with very few exceptions.

The government over the weekend dropped the requirements just ahead of warmer months, stating that the epidemiological situation no longer justified them.

On Sunday, 15th, Austria reported 3,777 new coronavirus cases after just under 110,000 PCR tests were taken. In total, 807 people are currently hospitalised with the disease, and 62 are in intensive care units. Since the beginning of the pandemic, 18,303 people have died from Covid-19 in Austria.

Despite dropping the entry requirements, the federal government reiterated that the rules could change, mainly if a variant of concern is found.

READ ALSO: Austria extends Covid regulations as experts warn of autumn resurgence

Domestically, Austria still has a few coronavirus restrictions in place, including an FFP2 mask mandate in some areas.

These are the latest rules you need to be aware of:

FFP2 mask mandate

The obligation to wear an FFP2 mask only applies in enclosed spaces of hospitals, elderly and nursing homes, public transport (including stops and stations), taxis, customer areas of vital trade, such as supermarkets, and administrative buildings.

The mask mandate is no longer in place for enclosed places like gyms, restaurants and bars, and cultural establishments, but masks are still recommended.

READ ALSO: Tourists: What to do if you test positive for Covid in Austria

Isolation after a positive test

After the fifth day of isolation and at least 48 hours without symptoms, you can end quarantine for mild or asymptomatic cases.

However, there is a “traffic restriction” for another five days, with a mask mandate and no entry permitted in gastronomy venues, health and care homes, and events during this period.

READ ALSO: Covid face mask rule on flights in Europe set to be eased

In order to obtain an early lifting of the restrictions, a free PCR test can be carried out. If the test is negative or with a CT value (short for Cycle Threshold and is the gold standard for detecting Covid-19) above 30, the isolation can be lifted.

If the value is below 30, then you must remain in isolation.

Vienna doesn’t follow the ‘traffic restriction’, so the only way to end the 10-day isolation is with a PCR test (negative or CT value below 30) after two symptom-free days.

You can find more information on federal restrictions on the government website here.

The 3G rule

A 3G rule (proof that a person has either been vaccinated against Covid-19, recently recovered from the disease or has a negative test) is generally only needed for visitors, employees and service providers in hospitals and care homes.

READ ALSO: Ba.4 and Ba.5 Covid variants detected in Austria: What you need to know

In Vienna, on the other hand, the rules are stricter.

Visitors and workers need to have the 3G proof plus a negative PCR test. However, the city has dropped 2G rules for gastronomy and nightclubs – the only places where it was still required to show proof of vaccination or recovery.