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BREXIT

How roaming charges will hit travellers between the UK and EU in 2022

Trips between Europe and the UK and vice versa may well become more expensive for many travellers in 2022 as UK mobile operators bring back roaming charges. However there is some good news for all EU residents.

People look at their mobile phones.
How travellers between the EU and UK could be hit by roaming charges in 2022 (Photo by Daniel LEAL / AFP)

EU ‘roams like at home’ at least until 2032

First the good news. The European Union is set to decide to extend free roaming until 2032, so if you have your phone contract registered in an EU country you don’t have to worry about extra charges.

In addition to waiving the charges, the new regulation aims to ensure that travellers benefit of the same quality of service they have at home when travelling within the EU. If they have a 5G contract, for instance, they should also get 5G through the EU if possible. 

Under new rules, travellers should be given information about access to emergency services, including for people with disabilities.

Consumers should also be protected from prohibitive bills caused by inadvertent roaming on satellite networks when travelling on ferries or aeroplanes.

The final text of the new regulation was provisionally agreed in December. The European Parliament and Council will formally endorse it in the coming weeks.

UK companies reintroducing roaming charges this year

And now the bad news for travellers to the EU from the UK

Customers of UK mobile phone operators face higher fees when travelling in Europe this year, as some companies are bringing back roaming charges for calls, text messages and data downloaded during temporary stays in the EU.

This is one of the many consequences of the UK withdrawal from the European Union. Because of Brexit, the UK is no longer part of the EU’s “roam like at home” initiative which was designed to avoid shocking bills after holidays or business trips abroad.

The EU’s roaming regulation allows people travelling in the European Economic Area (EU countries plus Norway, Iceland and Liechtenstein) to make calls, send texts and browse the web using their regular plans at no extra cost. Switzerland is not part of the scheme, although some mobile phone providers offer roaming deals or special prices to cover travel in Switzerland.

Under EU rules, if the plan’s allowance is exceeded, the roaming fee is also capped at €0.032 per minute of voice call, €0.01 per SMS and €2.5 + VAT per gigabyte downloaded in 2022 (it was €3 + VAT in 2021). The wholesale price networks can charge each other is capped too.

The regulation was adopted for an initial period of five years and is due to expire on June 30th 2022. But the EU is preparing to extend it for another ten years. This time, however, the UK will not be covered. 

Which UK companies are reintroducing charges?

Three major UK network operators this year will reintroduce roaming charges for travels in the EU.

As of January 6th 2022, Vodafone UK will charge customers with monthly plans started after August 11th 2021 £2 per day to roam in the EU. The amount can be reduced to £1 per day by purchasing a pass for 8 or 15 days. Free roaming continues for earlier contracts, Data Xtra plans and for travels to Ireland.  

From March 3rd 2022, EE will also charge £2 per day to roam in 47 European locations, Ireland excluded. The new policy will apply to plans started from July 7th 2021. Alternatively, EE offers the Roam Abroad Pass, which allows roaming abroad for a month for £10. 

Another operator that announced a £2 daily fee to roam in the EEA, except for Ireland, is Three UK. The charge will apply from May 23rd 2022 for plans started or upgraded since October 1st 2021. The data allowance in monthly plans that can be used abroad is also capped at 12 gigabytes. 

O2 already introduced in August last year a 25-gigabyte cap (or less if the plan’s allowance is lower) to data that can be downloaded for free while travelling in Europe. Above that, customers are charged £3.50 per gigabyte. 

Other mobile operators said they have no intention to bring back roaming charges in the short term, but if won’t be surprising if they do so in the future. 

Sue Davies, Head of Consumer Protection Policy at UK consumer organisation Which? was disappointed at the changes and urged the UK and EU to “strike a deal on roaming charges” to stop companies “chipping away at the roaming benefits customers have become used to” and “prevent the return of the excessive charges people used to encounter.” 

By law, charges for mobile data used abroad remain capped at £45 per month and consumers can only continue data roaming only if they actively chose to keep spending. 

What about EU residents travelling to the UK?

In the EU, most mobile phone operators seem keen to continue free roaming for travels to the UK, but some have announced changes too.

In Sweden, Telenor aligned UK’s prices to those of non-EEA countries on May 1st 2021 while still allowing free roaming for some plans. 

Another Swedish operator, Telia, ended free roaming with the UK and Gibraltar on September 13th 2021 giving customers the option to access 200 megabytes of data for SEK 99 per day. People travelling to the UK can also buy a weekly pass allowing to make calls, send texts and download 1 GB of data. 

In Germany Telefónica Deutschland and 1 & 1 have extended current conditions for the UK until at least the end of 2022. However companies may keep other options open depending on negotiations with roaming partners. 

A1 Telekom Austria brought roaming charges back for the UK last June. Customers now have to pay €2.49 per minute for outgoing calls and €1.49 per minute for incoming calls if they are in the UK or Gibraltar. An SMS costs 99 cents and each 100 KB of data €1.49. 

This article is published in cooperation with Europe Street News, a news outlet about citizens’ rights in the EU and the UK. 

Member comments

  1. Reintroduction of roaming charges provides a strong incentive to make calls on WhatsApp or similar when one can use Wifi eg in a bar or restaurant, or when there’s a free Wifi signal in a city

  2. Another example of the stupidity of Brexit. In addition to roaming charges I am now unable to stream football and sport via NOW TV when in Spain. Before Brexit I could watch the English Premiership live in Spain, but no more.

  3. The solution is simple – if you have an account with a mobile operator who DOES insist on charging an EU surcharge, port your number to another who does not!

  4. Can someone explain how the £2 a day charge will be levied?
    Is it based purely on presence of the SIM card in the EU?
    (If so 30 days x £2=£60 extra)
    Is it based only on days when calls made?
    (If so 4 days per month x £2=£8 extra)
    Is it based on days when calls received?
    (If so 10 days per month x £2=£20 extra)
    ==
    The third one is unfair as I get unsolicited (nuisance) calls and most of
    them are unanswered. Why should the consumer pay more because a
    third party decides to call? Would 1979 Unfair Terms Act apply??

    The second one might be considered reasonable as it would be my choice
    whether or not to make a call.

    The first is exhorbitant. My existing bill is £15 and so this represents an
    increase of 400% (from £15 to £75!!).

    I need my UK phone with me in order to receive calls from banks etc with
    password and identity checks. Should I need to remove the SIM card and
    reinsert it just before making a banking transaction??

    First priority must be clarity on fee-assessment basis.
    Then we can mount a campaign re fairness.

    Meanwhile I am letting my old contract with EE carry on beyond its existing
    term. Will this avoid charges? If so, for how long?

  5. I’m going to Sweden and Norway for a month later this year (Covid-permitting!) and will probably buy a Swedish pay-as-you-go SIM card for that period – my phone has dual-SIM capability. I could also use WhatsApp or one of the other “free” systems.

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TRAIN TRAVEL

Yes, train travel across Europe is far better than flying – even with kids

Hoping to do his bit for the planet, perhaps save some money and avoid spending any time in airports, The Local's Ben McPartland decided to travel 2,000km with his family across Europe by train - not plane. Here's how he got on on and would he recommend it?

Yes, train travel across Europe is far better than flying - even with kids

Summer 2022 has seen the return of people travelling across Europe en masse whether for holidays or to see family, or both.

But it’s also seen chaos in airports, airline strikes and more questions than ever about whether we should be flying at all as Europe bakes under consecutive heatwaves caused by the climate crisis.

But are there really viable alternatives to travelling 2,000 km across Europe in a short space of time – with young kids?

The predicament

We needed to get from Paris to Portugal, or to be more precise the western edge of the Algarve in southern Portugal, for a week-long family holiday.

We didn’t have that much time to spend travelling there and back so the dilemma was how could we get there, fairly quickly?

“We” in this case being a family of four including two children aged 5 and 7, one fairly easygoing mum and a dad (me) who increasingly comes out in a rash when he goes near an airport.

Normally we’d have flown – as we did when we went to the same region of Portugal in October – but the stories of airport chaos, delays, cancellations, strikes and never-ending queues around Europe at the start of the summer made the prospect of taking the plane far less appealing.

Then throw in the climate crisis and the growing feeling that we, as a family, need to make an effort for the cause.

So the thought of flying, during what forecasters say was one of the hottest Julys on record in Europe and as rivers dried up and wildfires burn, just didn’t feel like an acceptable option – to me anyway – when there are alternatives.

There was the option of driving from France to Portugal, as many French and Portuguese nationals living in France do every summer. But driving nearly 2,000 km there and back for just a week’s holiday with two kids strapped in the back for hours on end would have been asking for trouble – either a breakdown or lots of meltdowns.

So that left taking the train. But would it be viable?  Would something go wrong as my colleague Richard Orange had warned on his own rail trip across Europe with kids this summer?

READ ALSO: What I learned taking the train through Europe with two kids

Planning the route

With the help of some really knowledgeable European rail experts like Jon Worth and information from the excellent The Man in Seat Sixty-One website we looked at the various rail routes through France and Spain to southern Portugal.

One problem was the line from southern Spain to the Algarve no longer runs which meant the best we could do was get to Seville and then hire a car.

At one point the best option looked like a night train (fairly cheap with a whole cabin reserved for the family) down to the Pyrenees (Latour-de-Carol) and then a local train to Barcelona before onwards travel to Portugal.

But in the end we settled on the direct train from Paris to Barcelona, spend the night in the Catalan city before taking the train the next day to Seville and picking up the car.

READ ALSO 6 European cities less than 7 hours from Paris by train

It would be mean Paris to Portugal in two days – or to be precise 7 hours to Barcelona, one night in a hotel, before a five-and-half-hour train journey to Seville and a three-hour car journey. It was the quickest way without flying, as far as we could see.

We were about to book the tickets when friend who was travelling by rail through Europe mentioned the Interrail option.

I did Interrailing as an 18-year- old and it was a great way to spend a month travelling around Europe (and Morocco) but had never thought it could be an option for a quickish trip to Portugal and back.

But Interrail has changed a bit since 1996 and indeed since 1972 when it was first launched for under 21s.

Now it offers passes that can be used for 4, 5 or 7 days a month – perfect for travel to a few destinations in a short space of time.

And, this was the clincher – Interrail passes for under 11s are free if they are with an adult.

Well almost free, because in certain countries like France and Spain you still need to pay for seat reservations for anyone travelling.

But the cost of the passes for two adults, plus seat reservations were cheaper than just booking direct trains and much cheaper than flying (more on costs below).

The high-speed train from Barcelona to Seville. Photo: The Local

The Upsides

Let’s start with not having to wake up at 4am and arrive at the train station three hours before the train leaves just to check in a bag and then spend the next three hours queuing in various lines – bags, passport, security, boarding etc..

We arrived at Gare de Lyon around 30 minutes before the train left and boarded without queuing and the train departed on time.

Compare this with having to get a taxi or the RER train to Charles de Gaulle airport and then still find yourself in Paris three hours later as you queue to board. (I know this is not always the case but this summer the advice was to arrive three hours before your flight to check in bags.)

Plus there was no luggage limits on the train and no having to empty your bags at security because you left an old roll-on deodorant at the bottom of your bag.

Although rail stations in Spain do have airport style x-ray machines to check all luggage, they were very rapid and didn’t result in any long queues.

Add to this comfortable seats with leg room, a bar you can walk to and spend hours watching the beautiful French and Spanish landscape whizz by.

You arrive in the centre of town – in our case Barcelona – so there’s no need to get public transport or taxis to and from out of town airports. 

Spending a night in Barcelona was a great way to break the journey – albeit a bit expensive (see below).

And it all ran pretty much on time. Over five train journeys in four days we had 15 minutes of delay. Spain’s high-speed trains were fantastic.

To sum it up: when flying your holiday only really begins when you arrive at your final destination because these days the day spent travelling is one big headache, but with the train the holiday begins as soon as you leave the station.

It’s just far, far more relaxing.

heading back to Barcelona Sants station after a night in the Catalan capital. Photo: The Local.

The Downsides

But what about the kids, you say?

Yep this can be an issue. Travelling for 7 hours on a train is not easy with two young kids but if you come prepared and can think of 75 different ways to occupy them from drawing and playing cards to I-spy and “count my freckles slowly” then it’s possible the journey will be tantrum free. (Playing hide and seek on a train with 12 carriages isn’t advisable.)

And kids adapt, so the following day’s five and half hour journey from Barcelona to Seville was a breeze because they settled into the pace of life and by that point had worked out the code to get into my mobile phone.

One complaint was how long the TGV train took to get along the southern French coast. Does it really need to stop at Nimes, Montpellier, Beziers, Agde, Sete and Perpignan? Can’t local trains serve these stations and the TGV just head straight to Spain?

Another little gripe was the train food. Whilst buffet cars on SNCF and Renfe trains are great for a coffee or a beer they don’t really offer a selection of healthy meals, so you need to come prepared. We weren’t and spent a lot of money on crap food and drink during the trips.

But if you know this in advance you can bring whatever you like onto the train, with no nonsense about 100ml limits on liquid.

Cost comparison

Working out cost comparisons are hard and anyone looking to do a similar trip will need a calculator at hand. 

It’s hard to do a direct comparison between flying and taking the train because so much depends on what the prices are when you book, the route you want to take and how quickly you want to travel and whether to go first class or standard.

But for us at the time of booking (roughly two months in advance) flights from Paris to Faro were about €1,500 for four people, train tickets booked directly with SNCF and Renfe (not interrail) for four people were around €1,200 (this probably could have been much cheaper further in advance), whilst the Interrail option – 4 day passes plus seat reservations was around €810.

So on the face of it travelling by train, especially using Interrail passes, was cheaper – but then add on the cost of two nights in hotels in central Barcelona and there was no real financial benefit of going by train.

But then it was never all about money – what price on not having to spend three hours at Charles de Gaulle airport?

How easy is it to Interrail?

Interrail proved a great option for us, even though it was only a relatively short trip. It’s more suited to those looking to do multiple journeys through various countries, perhaps at a slower pace. But the kids being free was crucial for us, so other families should definitely explore the option.

The one downside to Interrailing through France and Spain is the requirement to book seat reservations for the high-speed trains.

Whilst this sounds fairly straightforward we couldn’t do it through the Interrail app or website so had to be done with Renfe directly. For most countries you can reserve seats through the Interrail app (more on this below).

With SNCF it required a lengthy phone call because we reserved the seats to make sure there were some available before getting the Interrail passes.

For Paris to Barcelona the reservations cost €34 for standard class seats or €48 for first class.

With Renfe it was more complicated although much cheaper (Around €10 to €12 a seat). We were told on the phone that to reserve seats with Interrail you have to do it either at a Spanish train station or by phone but only if you can pick up and pay for the reservations at a Spanish train station within a certain amount of time.

Neither of these were possible when booking from Paris back in May/June. But the helpful website Man at Seat 61 recommended going via the man behind the AndyBTravels website, who charges a small fee. A few emails were exchanged and our reservations for Barcelona to Seville arrived in the post a few days later. 

Renfe and SNCF could make it easier for Interrail passengers.

The Interrail mobile pass on the the Rail Planner app was very easy to use. It was just a case of adding the days when we were travelling and then adding the specific journeys.

This brought up a QR code for each trip but the ticket controllers were always more concerned about the seat reservations we had on paper.

But all went to plan.

 

Conclusion

Those days spent sitting drinking coffee, orange and beer (in separate cups) starring out of train windows at fields, hills, mountains, villages, beach and train platforms were part of the holiday.

I’d say that if you have a day or two to spare then travelling across Europe by train instead of plane is well worth it – yes, even with two young kids.

They might even thank you for it one day if we all help avert a climate disaster. 

Advice

It’s hard to give advice because each person has different requirements that need to be taken into account – whether number of passengers, time needed for travelling, destinations, cost etc.

But plan ahead and do the research to see what’s possible.

One bit of advice if you need to travel quickly is try keep connections to a minimum or give yourself plenty of time to make them.

My colleague Richard Orange had problems on his trip from Sweden to the UK via Denmark, Germany and Belgium because of delays and missed connections.

Useful links and extra info

You can explore Interrail pass options and prices by visiting the Interrail site here. The site offers plenty of info to help you plan your trip and reserve seats on trains if necessary.

The fantastic Man in Seat 61 guide to train travel across Europe is a must-read for anyone planning a trip. It has pages and pages of useful up to date info and can be viewed here.

It also has loads of information on how to use an Interrail pass and calculations to see whether it’s the best option – if you need help with the maths. The page can be viewed here.

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