How to get Austria’s green pass without a ‘Handysignature’ in Vienna

How to get Austria's green pass without a 'Handysignature' in Vienna
Photo: Soeren Stache / POOL / AFP
People have reported issues getting a 'Handysignature', which is a prerequisite for Austria's Covid-19 health pass in the city of Vienna. Here's how to get the pass without it.

It is now possible to obtain your Covid-19 health pass – otherwise known as an immunity pass or a green pass – without a Handysignature (mobile phone signature) in Vienna.

Prior to this, people had been advised to visit www.gesundheit.gv.at once they had been fully vaccinated, tested negative or had evidence they’d recovered from the virus in order to get the green pass. 

According to the advice, people could activate their citizen card or mobile phone signature by visiting FinanzOnline at this link and selecting ‘Bürgerkarte/Handy-Signatur aktivieren’ (activate citizen card/mobile phone signature). 

As a consequence, you are set to receive a letter of approval in the mail in the coming days. 

What if you cannot get a Handysignature? 

Some readers have told us they have had issues getting a Handysignature as they do not have Austrian phone numbers.

The platform appears unable to send out Handysignatures unless the phone has a +43 prefix as an Austrian number. 

The City of Vienna has sent out a communication which says anyone using the city’s Homecare app – which was originally developed to monitor testing and quarantine – can use it instead of a Handysignature. 

If you have been tested, vaccinated or received documentary evidence of your recovery in Vienna, you will be able to access the app with your 12-digit pin. 

Recovered and vaccinated persons should be automatically notified by SMS once their vaccination certificate is available.

You can then use the link from the SMS and your 12-digit PIN to call up the vaccination certificate. In selected testing centres, proof of recovery and proof of vaccination can be picked up as printouts.

More information is available at the following link


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