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365 Ticket: Everything you need to know about Vienna’s cheap annual metro pass

A yearly ticket on Vienna’s public transport costs one euro per day. Here’s what you need to know.

365 Ticket: Everything you need to know about Vienna's cheap annual metro pass
A ticket-stamping machine in Vienna. Photo: ALEXANDER KLEIN / AFP

In 2012, Vienna introduced the ‘365 Ticket’ – a yearly public transport pass which costs the equivalent of one euro per day. 

Now known as the ‘Vienna Model’, the idea has spread internationally – and is being considered in other cities with extensive public transport networks such as Berlin and Munich.

What is the 365 Ticket and why was it introduced? 

The starting point for the 365 Ticket was actually a more ambitious idea – a yearly ticket which would cover all of Austria. 

Floated in 2008, the ‘Austria Ticket’ would have cost just over €1,000 and would have given all holders the right to travel on bus, tram and train services across the entire country. 

While the idea eventually stalled, it was the inspiration for the 365 Ticket. 

An election promise made by Vienna Greens candidate Maria Vassilakou in 2010 was to reduce the cost of the yearly ticket to €100, but this idea stalled – with some arguing that it was far too cheap and would result in a revenue hole for transport authorities. 

In May 2012, the Wiener Linien – Vienna’s public transport authority – reduced the cost of a yearly pass from €449 to €365 as a compromise. 

As at January 2021, the cost of the ticket remains the same. 

Why is it so influential? 

When the ticket was introduced, yearly tickets rose dramatically in popularity – increasing from 363,000 holders in 2011 to more than double that in 2016. 

As at 2019, an estimated 850,000 people – almost half of the city’s population – have yearly tickets. 

Travelling via public transport has become more popular too, with the number of journeys increasing by 38 percent over that time. 

Note: These figures come from before the outbreak of the coronavirus pandemic. 

A ticket-stamping machine in Vienna. Photo: ALEXANDER KLEIN / AFP

How does it work? 

Perhaps unsurprisingly, the tickets do not pay for themselves. 

Around 60 percent of the cost of the tickets to transport authorities come from sales – with the remaining 40 percent coming from government subsidies. 

Austria’s Die Presse reports that the ticket without subsidies would cost subscribers €730 per year. 

The plan is partially subsidised by the Austrian and Viennese governments, who chip in around €700m per year. 

As reported by The Guardian, the costs are partially offset by an increase in parking fines by 60 percent since 2012, along with the introduction of a ‘subway tax’ of €2 euro per employee (paid by employers). 

Where else has it caught on?

365 Tickets have been adopted in the German cities of Bonn and Reutlingen, while similar schemes are being investigated in Berlin, Munich, Essen, Fürth, Herrenberg and Mannheim. 

Variations of the ticket exist in Stuttgart, Nuremberg and Hamburg (for apprentices and schoolchildren). 

The ticket is also set to be adopted in several Austrian regions, including Vorarlberg, Tyrol and Salzburg, reported Austria’s Kurier newspaper on December 9th, 2020. 

Is it coming to a city near you? 

From reducing traffic to cutting pollution and carbon emissions, the benefits of encouraging public transport are clear. 

While in Vienna the ticket managed to do this – with public transport use increasing by 38 percent and season ticket sales more than doubling.

The question however is whether the ticket will actually encourage more people to switch from driving to using public transport. 

A spokesperson for the German Association of Public Transport said in 2019 that the ticket would be only worthwhile if it convinced motorists to make the switch – rather than just reducing the costs for people who already use public transport. 

Another major sticking point is the cost. 

While the 365 Ticket has great marketing value in costing just a euro per day, it brings in much less revenue than existing season tickets and is likely to be a problem in larger cities with more sophisticated public transit networks. 

Even in Vienna – a city of less than two million people – the true cost of the ticket is double the price. 

But what about the Austria Ticket? 

As for the Austria Ticket, it was set for launch in 2020 and now in 2021, but is being held up due to disagreements. 

The ticket – now called a 1-2-3 Ticket – has been forecast for more than a decade but is still being held up in negations between federal and state governments and the respective public transport authorities. 

The goal of the scheme is similar to the 365 Ticket – but at a state and federal level – by bringing it all into the one plan. 

If approved, the 1-2-3 Ticket will cost one euro per day for unlimited travel in one Austrian state, two euros per day for unlimited travel in two states and three euros per day for unlimited travel in all of Austria. 

Currently, the ÖBB’s Österreichcard costs €1,964 per year – or just over €5 per day. 

While there is no concrete date yet for when the ticket will be available, Austria’s Der Standard newspaper reports authorities are hopeful it will be released in Spring, but only if an agreement can be reached over who will subsidise the ticket. 


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1-2-3 Ticket: Austria’s nationwide unlimited rail pass available from October

After several years of waiting, Austria's nationwide unlimited rail pass - now renamed the Klimaticket (climate ticket) - will be available from October, although some states have yet to sign up.

1-2-3 Ticket: Austria's nationwide unlimited rail pass available from October
A person boards a subway train in the Austrian city of Vienna. Photo by Samuel-Elias Nadler on Unsplash

Austria’s much awaited ‘1-2-3 Ticket’ – which gives unlimited travel across the entire country – will be valid for travel from Austrian National Day on October 26th onwards.

The idea behind the 1-2-3 ticket is that Austrian residents can choose to pay one euro per day for unlimited public transport in their own state, two euros per day for travel in two neighbouring states or three euros per day to travel throughout Austria. 

The ticket has been renamed the Klimaticket – meaning climate ticket – to highlight the positive environmental outcomes associated with rail travel. 

The ticket has been repeatedly delayed due to disputes over costs and the suitability of particular routes, however these look now to be settled.

The official announcement was made on Wednesday, with Austria’s Kronen Zeitung newspaper saying Austria chipped in an additional 100 million euros to make the project work.

How much will it cost? 

The ticket for the whole of Austria – including all nine states – will cost 1095 euros per year, although it will go on sale for an introductory price of 949 euros annually from October 1st.

Senior citizens and people under the age of 26 will only have to pay 821 euros per year – or 699 euros if they buy the ticket before October 26th. 

For those who want to travel through two states, it will cost 730 euros, while travel through one state will be 365 euros annually.

The 365 euro ticket has been in place for some time in the state of Vienna and has won International acclaim.

READ MORE: What is the 1-2-3-ticket? Everything you need to know about the new ticket planned to give unlimited public transport across Austria

Which types of travel are included – and which states are part of the plan? 

When it is launched, the ticket will be valid for all types of travel in Upper Austria, Salzburg, Styria, Carinthia, Tyrol and Vorarlberg, including buses, trains, long-distance trains (i.e. ÖBB) and trams. 

Three eastern states – Vienna, Lower Austria and Burgenland – are however still holding out on the project. 

As it stands, ÖBB travel in these states as well as bus travel and S-Bahn services will be included in the ticket, along with travel on services operated by Wiener Linien. 

Other forms of regional and local transport will not be included in these three states. 

Transport Minister Leonore Gewessler said she was confident the other three states would sign up. 

“We’ll make it there as well, I’m certain” she said. 

“You really get a hell of a lot for your money.”

Why are these three states holding out? 

Broadcaster ORF says the fact that no solution has yet been found is also due to the resistance of the federal state of Burgenland.

The complaint relates to the fact that the ticket would dramatically increase the cost of travelling from Burgenland to Vienna, which is a relatively common commuter trip. 

As travelling from Burgenland to Vienna involves crossing Lower Austria, the price of a season ticket from Neudörfl to Vienna, for example, which currently costs 730 euros, would increase to 1,095 euros per year under the new scheme.

An estimated 25,000 people commute regularly from Burgenland to Vienna, based on pre-pandemic numbers

Transport authorities are pushing for Lower Austria and Burgenland to be treated as one state for the purposes of the pass, Der Standard reports, thereby allowing for a reduction in the cost for commuters.