Why are bike couriers delivering coronavirus tests in Austria?

Hoping to increase the number of coronavirus tests, the Austrian capital Vienna has a new weapon: instead of pizzas, bike couriers are now delivering Covid-19 tests.

Why are bike couriers delivering coronavirus tests in Austria?

“In the city we're speedier than cars, because we can get through dense traffic faster and don't need to look for parking spaces,” said Marcus Hanauld, a 25-year-old messenger bike courier who until three weeks ago was delivering takeaways.

To test and trace potential cases faster, more than 100 bike messengers working for courier service Veloce are now delivering the city's free “gargle tests” to around 1,000 people every day.

Like many countries across Europe, Austria is battling to contain a surging number of coronavirus cases, with Vienna currently accounting for about a third of the country's overall infections.

Donning a mask, goggles and a fresh pair of surgical gloves, Hanauld hands each of the five members of the Mihailovic family a cup of saline solution, instructs them to gargle for at least half a minute, then spit the solution into test tubes which he'll take to a lab at the end of his eight-hour shift.

Veloce's bike messengers have been delivering Covid-19 tests since the beginning of October, in part due to heavy criticism that testing and contract tracing in the city of 2 million has been slow and inefficient, allowing the 
virus to spread rapidly. 

By the end of the month, the city wants to scale up to about 200 couriers, in addition to other types of tests, such as drive-through sites and ordinary testing teams being dispatched to those who have to quarantine.

“It tastes like when we took a holiday by the sea,” the family's 12-year-old daughter, who tested positive in a wide-scale testing drive at her school last week, tells her younger siblings.

Hanauld was trained to administer and correctly store the test samples in his insulated backpack as well as how to protect himself from contracting Covid-19, but refers patients to the city's free health hotline when it comes 
to medical questions.

“I recognised right away that he must have arrived by bike, because he carries the same backpack I had when I worked as a pizza delivery boy,” the family's father, Mihalo, said.

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Austria in shock over doctor’s suicide following anti-vax abuse

Austrians expressed shock and anger this week over the suicide of doctor who had been the target of a torrent of abuse and threats from anti-vaccination protesters.

Austria in shock over doctor's suicide following anti-vax abuse

The bells of Vienna’s St. Stephen’s Cathedral rang out in memory of Lisa-Maria Kellermayr on Monday, and hundreds of people held a candle vigil outside, after the 36-year-old doctor was found dead at her practice on July 29.

She had long been the target of death threats because of her criticism of the widespread anti-lockdown protests of 2021.

An autopsy later confirmed that Kellermayr had taken her own life.

Austria has found itself deeply polarised over coronavirus restrictions and in particular a government policy –subsequently dropped — of making vaccination against the coronavirus compulsory.

Kellermayr — whose practice was in the region of Upper Austria where immunisation rates are particularly low — had frequently complained of the menace.

“For more than seven months, we have been receiving… death threats from those opposed to coronavirus measures and vaccinations,” she wrote at the time, sharing a message from one internet user who said they would pose as a patient in order to attack her and her staff.

She described how she had “invested more than 100,000 euros” ($102,000) in measures to ensure her patients’ safety and was on the brink of bankruptcy.

Then, at the end of June, Kellermayr announced on her professional website that she would not be seeing patients until further notice.

Daniel Landau, who organised a memorial vigil for her in Vienna, said that Kellermayr had become a virtual recluse for several weeks. “She didn’t dare to leave” her office, Landau told AFP.

Fanning the aggression

On Saturday, the head of Austria’s doctors’ association, Johannes Steinhart, said that while aggressive behaviour towards medical staff was not new, it had been “fired up and noticeably aggravated” by the debate over Covid-19 and vaccines.

The police, who had previously suggested Kellermayr was exploiting the situation for attention, insist they did everything to protect her. The local prosecutor’s office also rejected suggestions it could have done more.

“As soon as we received the police report (identifying one of the suspects), we sent it over to the relevant authorities in Germany,” spokesman Christoph Weber said.

On Friday, prosecutors in the neighbouring German state of Bavaria said a 59-year-old suspect was being investigated by a specialist hate speech unit.

At the beginning of the week, Austrian President Alexander Van der Bellen visited the small town of Seewalchen where Kellermayr lived to lay flowers in her memory.

After news of her death broke, he had appealed to Austrians to “put an end to intimidation and fear”.

‘They’re gagging us’

But on some Telegram groups, the hateful messages continue.

“Some people are celebrating her death; others believe the vaccine killed her,” said Ingrid Brodnig, a journalist and author who investigates online disinformation.

“Stricts laws exist” already against online hate, but not enough is done to implement them, Brodnig said.

One government minister has floated the idea of a separate prosecutor’s office to target such cases. Doctors and researchers have also been targeted elsewhere.

French infectious disease specialist, Karine Lacombe, described how she had been vilified for her work as part of a collective of doctors combatting coronavirus-related disinformation.

She, too, complained that the response from the authorities in the face of threats was not robust enough, and has scaled down her public appearances this year.

“You end up thinking that the risk isn’t worth it,” she told AFP. “In that sense (the aggressors) have won, they are gagging us,” she said.